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PARTNERSHIPS AND COMMISSIONING

Consultant-led psychiatry, from first appointment to treatment

Atrom Mindcare is a CQC-registered psychiatric clinic.We see adults at our clinics in Epping and Leamington Spa, and online. We see children and young people privately at both clinics. In Leamington Spa we work under the JM Mental Health name.

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A Consultant Psychiatrist leads and oversees every patient's care, confirms every diagnosis, and remains clinically responsible throughout. That is the model every partnership is built on.

AT A GLANCE

Regulator

CQC-registered, Provider ID 1-5443394642

Funding routes

NHS Right to Choose, Self-pay, PMI, organisation-funded

Geography

England-wide under NHS Right to Choose.

UK-wide privately

Delivery

In-person in Epping and Leamington Spa, and online

PARTNER ROUTES

Who we work with

Five routes into the same clinical service. The model, the governance and the reporting are identical whichever route a patient arrives through. What differs is the funding arrangement and the contract.

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Referring a patient rather than opening a partnership? Use the referral route.

1​

NHS Commissioners
ADHD and autism assessments under Right to Choose, available to any adult without a learning disability registered with an NHS GP in England.

2

Private medical insurers
Assessment, titration, therapy and Deep rTMS for policyholders, under a provider agreement and the terms of the individual policy.

3

Employers and occupational health

Direct access for employees where an occupational health referral or an employer health scheme funds assessment and treatment.

4

Schools and universities
Assessment and treatment for children and adult students, including reports to support disability and study arrangements. We see children at both our clinics. JM Mental Health is part of Atrom Mindcare Services Ltd.

5

Something else?
Other providers, professional bodies and organisations with a different arrangement in mind, please get in touch!

SERVICE SCOPE

Services and funding routes

Right to Choose referrals are accepted from any adult registered with an NHS GP in England. Private medical insurance is subject to the terms of the individual policy and to an agreement with the insurer. Organisation funded covers employers, occupational health providers, universities and charities purchasing directly. Children's services are held privately only.

Service
Right to Choose
Self-pay
PMI
Delivery
Adult ADHD assessment
Available
Available
Subject to policy
In person or online
ADHD titration and medication review
Available
Available
Subject to policy
In person or online
Adult autism assessment
Available
Available
Subject to policy
In person or online
Children's autism assessment
Not available
Available
Not available
In person or online
Children's ADHD assessment
Not available
Available
Not available
In person or online
General adult psychiatric assessment
Not available
Available
Subject to policy
In person or online
Psychological therapy
Not available
Available
Subject to policy
In person or online
Deep rTMS
Not available
Available
Subject to policy
In person in Epping only

Deep rTMS and Children's services are not currently commissioned through the NHS Right to Choose route and cannot be accessed under a Right to Choose referral. They are available on a self-pay basis.

CLINICAL MODEL

Consultant-led throughout

Commissioners, insurers and employers have raised questions about assessment quality in parts of the private ADHD market. Our answer is structural rather than procedural.

01

One consultant owns the case
A named Consultant Psychiatrist takes the first appointment and stays responsible through diagnosis, treatment and review. A named Clinical Lead oversees each pathway. Autism assessment is a two-stage, psychiatrist-led MDT model: ADOS-2 first, then a psychiatric review within two weeks against DSM-5 and ICD-11.

02

Every diagnosis confirmed by a consultant
Diagnosis is made and recorded by a Consultant Psychiatrist on the GMC Specialist Register, with differential diagnosis and co-occurring conditions considered in the same episode rather than referred onward.

03

Titration under the same clinician
Medication is initiated and adjusted by the consultant who made the diagnosis, with physical health monitoring at each review and a written plan for the GP at the point of shared care.

04

Consultant capacity, not a waiting listOn our Essex contract: 100% of 775 completed pathways met the 18-week RTT standard, 96.6% met the six-week DM01 standard, and the median wait to first appointment was 10 days (data at 15 June 2026).

GOVERNANCE AND ASSURANCE

Registration, regulation and assurance

The same governance applies to every partner route. These entries are confirmed details held by the clinic.

Registration

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  • CQC provider ID 1-5443394642

  • Registered Manager: Rachael Sowerby

  • Registered office: 39a Regent Street, Leamington Spa, CV32 5EE

  • Epping clinic: The Civic Building, 323 High Street, Epping CM16 4BZ. Location ID 1-27124735743. Registered 9 July 2026. Not yet inspected.​

  • Leamington Spa clinic: JM Mental Health, 39a Regent Street, Leamington Spa CV32 5EE. Location ID 1-5891352246. Rated Good on all five key questions, for adults and children.

Clinical workforce

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  • Consultants hold entry on the GMC Specialist Register in psychiatry

  • Membership or fellowship of the Royal College of Psychiatrists

  • Enhanced DBS, two references, right-to-work and proof of address, checked before any patient contact.

Clinical Governance

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  • Weekly governance and operations meetings, monthly clinical governance and leadership meetings, and six-weekly clinician meetings.

    Clinical audit programme covering diagnosis, prescribing and record keeping

  • Incident reporting, investigation and duty of candour policy

  • Clinical supervision for all practitioners, with consultant oversight of prescribing

  • Medical professional liability insurance through CNA.

Safeguarding

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  • Named safeguarding lead: Dr Aarohee Desai-Gupta, Medical Director

  • Adult safeguarding policy reviewed August 2026

  • Children's safeguarding policy reviewed October 2026

  • Referral routes to local authority adult social care and to the patient’s GP

  • Risk assessment recorded at assessment and at each review

  • Safeguarding training at Levels 1 to 4 by role, monitored against a 95% compliance threshold.

Information Governance

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  • ICO registration ZA295571

    NHS Data Security and Protection Toolkit 2026-27: Standards Met (published 13 October 2026), held by Atrom Mindcare Services Ltd.

  • Cyber Essentials certified, September 2026

  • Records held in Cliniko, hosted in the UK

  • Secure correspondence via NHSmail

  • Retention and subject access handled under a documented policy

Complaints

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  • Acknowledged within 3 working days, investigated by an independent manager, under our Complaints Policy (reviewed August 2026).

    Handled by Rachael Sowerby and reviewed at the governance meeting

  • NHS patients can escalate to the ICB or the Parliamentary and Health Service Ombudsman. Private-pay patients can go to the Independent Sector Complaints Adjudication Service

  • Themes reported to partner organisations on request

WHERE WE OPERATE

National under Right to Choose

Any adult registered with an NHS GP in England may choose Atrom Mindcare for a Right to Choose referral, regardless of where they live, however local restrictions may apply. Appointments are held online, or in person at the Epping clinic where a patient prefers or clinical need requires it. Organisation funded work follows the same geography.

Coverage

Right to Choose

All of England

Online

All of England

In person

Epping, Essex

Deep rTMS

Epping, Essex

Existing partner relationships

NHS Essex ICB - Adult ADHD assessment through Right to Choose

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NHS Essex ICB - Adult autism assessment through Right to Choose​

Ready to explore a partnership?

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